STRENGTHENING RELATIONSHIPS WITH STAKEHOLDERS AND REGULATORS

STRENGTHENING RELATIONSHIPS WITH STAKEHOLDERS AND REGULATORS

HELP

HINDER

Enhancing customer experience from aligned internal structure and improvement in systems and processes
Partnering opportunities
Strengthening partnerships for economic transformation and localisation
Maintain regular and transparent communication and disclosure
Focus on our Human Capital talent attraction and retention strategy, diversity gender equality and pay parity
Government engagement on regulatory matters
Caring and engaging communities

Unsuccessfully addressing the negative perception of Sasol
Perceived lack of transparency around employment opportunities
Lack of clarity around key strategic matters
Uncompetitive shareholder returns

Why this is a Material Matter	Strengthening relationships with all our stakeholders is an indispensable requirement to build credibility and trust.	Being perceived as a credible partner will contribute to delivering shared value.
Group top priority	Culture, customer value proposition; stakeholder confidence and growth agenda
Impact of Material Matter	Breakdown in relations with host government Volume output Earnings Loss of licence to operate Growth Sustainability Reputation Employee Value Proposition	OPPORTUNITIES Authentically and genuinely advance ‘caring’ in the character of our organisation Be an employer of choice Shift from fossil fuels to renewables Supplier relationship management
Risk	STAKEHOLDER IMPACT	GROUP TOP RISK 4: STAKEHOLDER
Mitigating actions	Customer relationship management Deliver on stakeholder commitments impacting local content	Develop and implement our just transition roadmap Our Zero Harm aspiration continuously reinforced as a Group top priority
Metrics Short term Medium term Long term	Setting up new sustainable business ventures Advancing feasibility studies for emerging new value pools	Employee engagement surveys Customer, supplier and other stakeholder satisfaction engagements